Well first let me say I am sorry to hear about the people caught up in customer service woes.
Hopefully it will all get sorted soon.
Its early yet but I am having so much fun playing this game.
I have not even had time to have a full day gaming yet.
The Pvp is fun. The 4 mans rock. The solo duns rock. The quests are engaging enough I dont even care some are broken. The sights and views and land are amazing. The feel of my toon is amazing.
Can you tell lol I think this game is pretty amazing :)