Posted On: 08/07/2012 at 09:28 AM
The WTH Bug
I think I may have found the issue that has been causing some of you some heartache when using Firefox or Chrome. It seems they don't like that I have you sign in through www. and then when you go to rift. it thinks hey thats not the same site! Well I've added some code to pass the cookie between subdomains that MIGHT, just might fix it. I don't know for sure but I'm hoping it resolves the issue. I've checked and the cookie is carrying over to all 3 subdomains.
Now If you find that say you log in but the site treats you like your not logged in (No Claim box on marketplace or have no characters in your character dropdown list) :
- Click Logout
- Login manually typing your Username and Password
That should fix it. Autofill seems to be a culprit here as all of the cases i've had to field people were allowing autofill to log them in. However this is not always the case. Don and I both use chrome and autofill to login perfectly fine. I suspect it is something on a deeper level (Plugin conflict or security level setting).
If all else fails go to edit profile once you login and turn off autologin. You'll have to log in each time but at least the site will work for you.
The 4 Billion Error Monster
Have you ever seen the Purple Error text on your profile? That happens when somehow you manage to divide by zero on one of the many point scales. Don't you wish your bank account would do something like this. The odd point is that there are no divide's anywhere on the site so this has been quite puzzling to me. It seems to have become less frequent but eventually everyone will get the 4bazillion gazzillion fhp bug (Max number allowed for field as anything divided by 0 is infinity in computers. I always thought it was 0 but whatever. Color works differently in computers than it does paint as well). Fortunately for you my Super Ultramatic Resyncing Ray was built for the job. With a simple press of a button all is restored to right in the world. So if this happens to you don't panic I'll fix it when I see it.
If you have any other website problems or oddities (Not including missing recipes) feel free to post them here in the Help Desk.