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Contribution Points Missing?

Ban Caomhnoir de na Iomproidh Corcra
TernieLaBiscuit
Ban Caomhnoir de na Iomproidh Corcra
Posted On: 05/07/2014 at 05:50 AM

So, I'm not 100% sure how this works, but I know from previous orders I've filled that I've gotten the points relatively quick.  Which is why I am asking this:

I filled 4-5 orders via the Marketplace yesterday, all to the same person who was ordering.  Before, I got emails when I claimed the order, and an email when it was accepted?  Anyway, I filled those 4-5 orders yesterday, didn't get confirmation messages about any of them (except for one) and when I looked, the orders I claimed are now gone.

I'm not sure if anyone else has had this issue, or is even aware that it could be a potential issue, I just wanted to make sure I asked about it.  Because, I could just be confused and wrong, but on the off chance there is something not working right, I wanted to bring it up.

EDIT:  It was 4 orders, all to @Tirean.  1x Grain Solvent, 2x Tempering Alloy (two orders of 1 each), 1x Elegant Lining.

Last Edited on: 05/07/2014 at 05:52 AM
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Response:

Tiarna de na Aracos Buí
Naay
Tiarna de na Aracos Buí
  • ESO: @Naay
Replied On: 05/07/2014 at 05:55 AM PDT

Were the orders on your workbench so you could click "sent" after mailing them in game?  If not, someone else probably "claimed" them before you.

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Laoch de na Iolair Dubh
Pookha
Laoch de na Iolair Dubh
  • GW2: Pookha.7651
  • ESO: @Pookha
Replied On: 05/07/2014 at 06:42 AM PDT
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the user can also cancel the order while it's on your workbench. If that is done it should remove the item from your work bench, but if you did not refresh the page you would still have the "Sent" button. Regardless I would contact Tirean and ask is he canceled the orders. I know that yesterday there was an issue with the legendary upgrade materials. They were giving fare more FVC than intended (500 FVC instead of the normal 200). There was a short span of about 10 min where I know me and him were adding and canceling our orders while checking the values to ensure it was a bug before letting Fog know. So if you claimed one of the Items and it said it was going to offer you 500 FVC it was a glitch. If you already sent Tirean those items just send him a in game message explaining what happened and ask him for the items back. If you have and issues send me a site message or in game message. I'll help you work it out.

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