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Family vault credits?

Caomhnoir de na Fhiaigh Buí
Thyth
Caomhnoir de na Fhiaigh Buí
Posted On: 02/23/2015 at 08:33 AM

Hello, I noticed today that I have (negative) -18,841 family vault credits. I am pretty sure just the other day I had about 1000 vault credits. I am not really sure what this means and am pretty sure I did not request anything other then a couple staves in the last week. 

Any help that could be provided will be greatly appreciated!

Thanks 

Berkanna

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Response:

Taoiseach de na Arach Glas
Foghladha
Taoiseach de na Arach Glas
  • GW2: Foghladha.2506
  • ESO: @Foley
Replied On: 02/23/2015 at 09:44 AM PST
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We resented the database recalculate all the points to flush out some bugs in the system. Some people saw increases some saw losses based on how the errors landed on your original point value. Now the system recalculated your points every night to insure this doesn't get out of sync again.

"It's not the loot and accolades you walk away with, it's the memories and friendships that you cherish forever." - Foghladha
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Devotion Rank 20Valor Rank 20Fellowship Rank 10Explorer Rank 12Scholar Rank 15Artisan Rank 8Social Rank 9Mentorship Rank 6
Caomhnoir de na Fhiaigh Buí
Thyth
Caomhnoir de na Fhiaigh Buí
Replied On: 03/03/2015 at 08:19 AM PST

Hey Fog. So I have been thinking about the answer you put above and finally came to the conclusion that i don't understand it lol. I noticed that I get 100 credits back per day. I am really horrible at math but it seems like this will take a very long time before I can order something again. I had about 900 or so credits after ordering some staves last week and filling a few orders as well. So at some point will it catch up to itself and i will get my credits back or did I lose them some how?

Thanks and sorry for my dimness.

Berkanna

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Devotion Rank 20Valor Rank 10Fellowship Rank 12Scholar Rank 2Artisan Rank 6
Taoiseach de na Arach Glas
Foghladha
Taoiseach de na Arach Glas
  • GW2: Foghladha.2506
  • ESO: @Foley
Replied On: 03/03/2015 at 11:15 AM PST
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Hey Thyth,

Created a page so you can see the breakdown of how you spent your FVC.

Contribution Total Contribution Total FHP FVC Earned FVC Spent Total FVC
 From Base From Orders From Donations From Charity 
( 25 + 4,575 + 550 + 0 ) = 5,150 + 7,620 = 12,770 - 30,968 = -18,198

 

You can view the details at:
http://www.gaiscioch.com/member/Thyth/purchases.html

You will earn that gap back in no time. Remember every event you claim builds FHP which is half of your total FVC. 

FHP = Family Honor Points

FVC = Family Vault Credits

FHP = Leadership + Fellowship + Lore + Artisan + Discovery

Contribution = 25 (for registering) + Crafting Orders + Donations + Charity

The reason it allowed you to spend those credits in the first place was because of a bug that was discovered that I have since patched to more accurately keep track of points consistently. There were cases when the query would not complete and it would give credit for points but not log that you had completed the event, so the user would retry to claim an event and they would end up with double the points for it. The patched version resyncs every active members profile every night.

"It's not the loot and accolades you walk away with, it's the memories and friendships that you cherish forever." - Foghladha
Awards & Achievements
Devotion Rank 20Valor Rank 20Fellowship Rank 10Explorer Rank 12Scholar Rank 15Artisan Rank 8Social Rank 9Mentorship Rank 6
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