For you Guild Wars vets -- I purchased a "makeover" ticket to use on my original character that I made back when the game first came out (and subsequently didn't do much with him). However, I can't for the life of me figure out how to get to the guy that they say I need to, at the Temple of Balthazar (or whatever).
Any advice would be greatly appreciated, as real information on this from ArenaNet is annoyingly non-existent.